Selling starts from the first word your prospect sees. If you don't
grab his attention right off the bat, then chances are you've lost him
for good. That's why I've written this tutorial. In here you'll find
the basic true and steadfast rules for opening your ads with powerful
words that will grap your prospect and throw them into the document.
Opening your documents properly is one of the most important things
you can do to successfully sell your products and services.
The headline to an ad is the most important element in a document,
and in this tutorial you'll learn the four most powerful openings you
can use.
Realize that you prospect is only interested in what you have to offer
to the degree that you can solve his problems and give him the benefits
that he desires.
If this is true, then why don't marketers focus their sales materials
on the prospect. Most every document that hits my mailbox daily, opens
up talking about the company, who they are, what the features are that
make them so great.
I don't care who they are or what their features are...I want to know
one thing right from the beginning:
What's in this for me, and why should I keep reading?
And this is exactly what your prospect wants to know too.
You must answer this question clearly right off the bat. You see,
Winning advertisements are about prospects and their desires,
not about sellers and their products and services.
Winning advertisements are always focused on buyer benefits, rather
than seller features.
Winning advertisements are packed with excitement, they are interesting
and must be easily understood by the prospect.
Winning advertisements must open strongly and offer enough of a reason
to buy so that the prospect will want to keep reading and then ACT NOW!
If your documents don't do this then you need to master the techniques
of The Magical Opening: ways to open your documents so that your prospect
will buy what you're selling.
Magical Openings That Work
Openings that will work for you include these four basics and their
variations:
- An Offer
- A Strong Testimonial
- Focusing On Your Prospects Major Pain
- Focusing On Your Prospects Major Benefits
Let's start with
- An Offer
We all know that offers work. Don't you? Tell me, have you ever gone
into a store and bought something just because it was on sale? Of course
you have... we all have. And if you bought it because it was on sale,
you bought it because of an offer, a special condition that induces
you to buy NOW, RIGHT AWAY!
Open your advertisements by giving your prospect a special reason for
buying now. The offer, as much as (if not more than) the product or
service you're selling is what gets your prospect to buy.
Consider the following reasons for your prospect to buy NOW:
Free demonstration
Free video demo tape
Extra product or consulting time for paying with cash
Money back guarantee
Free phone consultation
Seasonal sale
A couple of things should be obvious from reading over this list:
There isn't a business in the world that couldn't make some kind of
special offer to induce your prospect to buy now.
People buy all the time because of the offer, rather than the product
or service it's attached to.
Consider starting your advertisements with an offer. Don't just mention
the offer once and expect your prospect to remember it. Beat them over
the head with it time and time again... gently.
Put the offer in the postscript of your letter. Highlight it again
in the body text. Put it in a call-out box on the side or in a star-burst.
Don't forget too, that your offer is much more important to your prospect
than your company name or logo. Offers sell, features don't... your
company name or logo is a feature.
Opening With A Strong Testimonial
It's true that people buy from you because you've done a good job for
others, similar to your prospect. That's why you should consider opening
your advertisements with a proper, strong testimonial.
For now, let me mention that you should never use a general, vague
testimonial. The strongest testimonials are not general, but specific,
and talk about specific benefits.
You should always use a testimonial that tells the prospect specifically
what the satisfied buyer has achieved by buying from you.
Your testimonial should be from a person that is like the prospect
that you are approaching, with the same desires, passions and fears.
Your testimonial should include the persons name, title, and
how to get in touch with them.
Opening Your Advertisement By Focusing On Your Prospects
Major Pain
Focusing on your prospects pain is a major motivater. Pain, or the
fear of loss is always stronger than the hope for gain.
Hitting your prospect square in the eyes by opening with their strongest
fear, or their worse pain makes for a powerful opening.
A good opening is a pain opening, because pain and the desire to get
rid of it SELLS!
People that are in pain are desperate for help. They want to know what
you can do for them. They are interested in having you get rid of their
pain.
The power with which you open with the prospects pain is the power
to which you've gained his attention and begun to persuade him to solve
his problem by buying from you!
Opening Your Advertisements By Focusing On Your Prospects
Major Benefits
Focus on prospect benefits, not on seller features. This is fundamental
to successful advertising.
Then why do so many companies focus on themselves in their ads?
Remember: A feature is a fact about your product or service. A benefit
is what the buyer derives from your features. Knowing this, what do
you think is more likely to get your prospect to buy: a fact about what
you're selling, or a clear indication to what he'll get when he buys
from you? Put like this, the answer is obvious isn't it?
Thus, open with a benefit!
You should lead with the strongest benefit that your market wants.
If several benefits are equally important, don't hesitate to use them
all.
To introduce them use short, action-oriented sentences that capture
your prospects attention. Let your prospect know that buying from you
will gave him benefits that are meaningful to him.
Different Types of Headlines
You can create powerful openings by combining any of the above:
Try an offer + pain + benefit.
Try testimonial + pain+ offer +benefit.
Or try using some of the different types of headlines. Headlines must
draw attention. A headline is a failure unless it captures the attention
of your prospect.
Your headline must scream to your prospect, "HEY...I"M TALKING
TO YOU!"
The Direct Headline
Direct headlines aren't subtle at all. They tell your prospect "Save
$25 on the best curtains you'll ever have if you call by June 1!"
The Indirect Headline
This is also known as the "Curiosity" headline. It creates
intrigue. It makes the prospect want to read more to find out what the
headline means exactly.
I must caution you to avoid this headline. Unless you have a certain
understanding of your market and your prospect, you can really blow-it
with this headline. Too many people use this, and try to be clever...
it doesn't work! (Voice of wasted money and experience!)
The Command Headline
This headline tells the prospect exactly what to do. Here you leave
nothing to the imagination. You command them to take the action that
is in their best interest.
The Question Headline
One of my favorites to use. But, it can be easily misused. To make
this headline work for you you've got to focus on the prospect by asking
a question that interests him sufficiently to read the answer, which
is in the body copy, or on a payoff panel elsewhere in the brochure.
The best type of question headlines are involvement-headlines. By answering
your headline question the prospect gets involved with your advertisement
and is on his way to calling you! A good opening question for me has
been:
Do you make these mistakes when writing an ad?"
Stay away from self-centered questions like "Don you know what
President Bush said about my product?" Who cares? You must always
focus on the prospect.
The How-To Headline
This is the real workhorse of headlines. This is a good one, to be
sure. Any time you are stuck on trying to come up with a headline, the
"How-To" headline is one of the easiest to come up with, and
will get your creative juices flowing.
This headline engages the prospects interest by promising to reveal
important information he can use to get the benefit he's after. Some
examples:
"How to guarantee your next trade show is the most memorable
one ever!"
"How to eat like a pig and still lose weight!"
If your prospect wants what the headline promises, then he'll read
the rest of the copy. But you'd better deliver!
The News Headline
This type of headline should present the prospect with something new-something
that will make his life better than other things he can get.
Too often this headline is misused by focusing on the seller and not
the prospect.
But you know better than that, don't you?
With this type of headline remember to lead with the benefits and follow
with the feature. This headline can be another tough one to put together
just right.
"Attention! Hot New Diet Pill Melts Body Fat While You Sleep!"
The Reason-Why Headline
Another easy one to write, (as long as you're focusing on the prospects
interests FIRST). Here you are telling your prospect specific reasons
why he should act NOW to buy your product or service.
"Three reasons why you should schedule your most successful
holiday party ever before April 15th."
You don't have to use the words "reason why."
"7 Reasons To Get Your Copy of Money Magazine NOW."
Reason why headlines are very good and effective because they are packed
with facts: specific numbers and dates. They suggest that you know what
you are talking about and that your prospect had better "listen
up" or they'll miss out.
It's one of my favorite types of headlines to use.
There are the basic types of headlines. They can be combined to make
effective hybrids, but are good on their own.
Some key questions to ask yourself every time you go to write a headline
are these:
What do I want to communicate to my designated prospect?
What is the strongest benefit I have to offer?
What is the strongest offer I can make?
Have I written a headline that will motivate my prospect to
act?
Am I focusing on my prospect and his wants desires, fears
or anxieties? Or am I being selfish and talking about myself?
Am I really talking to my prospect, or is the headline so
unspecific that any marketer could use it?
Will may headline be interesting to my prospect, or does it
bore him?
Have I thought about the headline, what I want to say and what
I wish it to accomplish, or have I just written something because
I had to?
Answer these questions each and every time you write an opening headline
and you'll stay focused on writing powerful headlines that will work.
The extent to which you open your documents in a way that gives your
prospect an immediate reason to take action (offer), reassures them
about the results you offer based on what other people like them have
achieved (testimonial), reminds them of the pain they are in and the
fact that they hurt (pain, and excites them with what they'll get by
buying from you (benefit), is the extent to which your documents will
be read and your business will succeed.
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